Help

Questions, answered.

The basics about personas, credits and your photos. Anything else, write to support@studioset.app.

The basics

What is StudioSet?

An app for photos and short videos of the same person, again and again. Create a persona once, then put them anywhere: new places, new looks, your products in their hands. The face stays the same in every photo.

Who is it for?

Creators and influencers, photographers and studios, and fashion and product brands. Anyone who needs a steady face for their content without organizing a shoot.

Where can I use it?

In your browser, and in the Mac app (Apple silicon and Intel). Windows is coming later. Open the app or download for Mac.

Which languages does it speak?

English and Spanish.

Personas and people

Are the people real?

No. Everyone on this site and every ready-made persona in the app was made with AI and doesn't exist. Made to create, never to copy someone.

Can I make a persona of myself or someone I know?

Of yourself, yes. Of someone else, only with their permission. Public figures and anyone under 18 are never allowed. See the Acceptable use policy.

Will the face really stay the same?

Yes. Every persona has a reference sheet (front, three-quarter and profile). On paid plans, every photo is checked against it before you see it.

Credits and plans

How do credits work?

Every photo and video uses credits, and the app shows the cost before you make it. Your plan adds credits every month. If something fails or is blocked, the credits come back on their own. See the plans.

Do unused credits carry over?

Plan credits refresh each month and don't carry over to the next one.

Is there a free trial?

Yes: 35 free credits, once, with no card needed. Just verify your email.

Can I cancel?

Any time. Your plan stays active until the end of the period you paid for, then it doesn't renew. Payments aren't refunded, except within 14 days of a purchase when none of its credits were used. See the Terms.

Your photos

Who owns what I make?

You do. What you upload and what you make is yours, and you're responsible for how you use it. See the Terms.

Are my photos used to train AI?

No. Your photos are never used to train AI models, and never appear in marketing without your permission.

Do I have to say my photos are AI?

When you publish realistic images of people, yes: label them as made with AI. Downloaded files already carry a made-with-AI note inside. See the AI content policy.

Someone made images of me without permission. What can I do?

Report it on the Report content page or write to legal@studioset.app. Intimate images shared without consent are removed within 48 hours of a valid request.

Still have a question?

Write in English or Spanish.

Write to support · support@studioset.app